In this blog post, Melanie reflects on 20 years of experience in strategy, sharing key lessons learned and insights gained throughout her career. From the importance of clarity and emotional intelligence to embracing flexibility and taking risks, she discusses what she would do differently if she could return and offers valuable takeaways for anyone looking to refine their strategic approach.

These metrics provide the insights necessary to drive success and innovation; leveraging them will foster continuous improvement.

Strategy is the backbone of any organisation and is crucial for driving success.

Retreats can be one of the only opportunities for executives to get together in person and connect more constructively.

As a business founder, I understand the importance of a clear roadmap to success.

As a business leader, I understand the importance of strategy meetings. They can be the key to unlocking new ideas...

Understanding the customer churn rate is crucial for measuring customer experience as a business owner.

As a business owner or executive, you know the importance of strategy in achieving success.

By responding to customers at every step and identifying them at every touchpoint, you can offer more valuable and relevant experiences.